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Food is good, waitresses are very friendly.
Wow, worst restaurant experience ever. Ate in the bar for the "Appy" Hour, they only have one bartender working and expect him to bus tables and take orders from all the bar patrons. It took 30 minutes to get my nachos and my girlfriends salad. AFter and hour the pasta and bread loaf never came. Even after the bar tender asked what the order was a second time. Instead of waiting we asked to take it off the bill and cancel the order. Unfortunatley I had to leave a bad tip, but someone has to take responsibility for this awful service. Another note to mention was that the tables beside us we not bussed for the entire hour we were there and they sat in a disgusting state. Familys that were there got served before us, when we had arrived at least 15 minutes before them. I will never go to a East Side Mario's again, what a shame they used to have a higher level of service.
good food and service
Great Staff! Great Lunch Menu!!!